Return Policy
Last updated: August 2026
Why we don't accept returns
For food safety reasons, all baked goods are final sale. Once an item has left our kitchen we can't resell it, so we're unable to accept physical returns.
If something's wrong with your order
We want you to love every bite. If your order arrives damaged, is missing items, or doesn't meet our quality standards, please don't return it — instead, contact us within 48 hours with your order number and photos. We'll make it right with a refund, replacement, or store credit. Full details are in our refund policy.
Allergens & dietary needs
Our kitchen handles wheat, dairy, eggs, nuts, and soy. Cross-contact is possible. Please review ingredient lists carefully before ordering — we cannot accept returns or refund based on a known allergen that's listed on the product page.
Non-food items
If we ever offer non-food items (gift cards, merchandise), those are also non-returnable unless they arrive damaged or defective.
Still have questions?
Reach out before placing your order if anything is unclear. See also our shipping policy.